Marketing Automation Agency
Automation You Can Open and Check
As a marketing automation agency, I map, build and run the email, text and follow-up flows that keep a lead moving after the first contact, with suppression rules so nobody gets the wrong message. You own every flow, and you can open each one and see what it did.
★★★★★ 5-star rated on Google · 14 years · 300+ Las Vegas businesses
Trusted By
What is marketing automation?
Rules that send the right message
Marketing automation is a set of rules that sends a message when something happens. A form gets filled out, a booking is made, a customer goes quiet for thirty days, and the system sends the next email or text that fits that moment. The rules run whether or not anyone is at the desk, which is the point: a lead who asks about a consult at nine at night should still hear back before breakfast.
The term covers more than email. A working flow can include a text, a follow-up task for the front desk, a tag on the contact record and a stop rule that removes the contact when they book. The tools differ from one business to the next. The logic is the same: a trigger, a message, a wait, a check and an exit.
Why marketing automations send the wrong message
The flow that ignores the customer
Most automation problems are not technical. The flow works exactly as built, and the build was wrong. A welcome series goes to someone who already booked. A reminder fires after the appointment. A sequence keeps emailing a person who unsubscribed through a different list. Each of these happened because nobody drew the whole path before the flow was switched on.
The fear owners bring to me is simple: an automation will email people at the wrong time and damage a relationship that took years to build. That fear is fair. I answer it with a flow map drawn on one page before any build, a test send to inboxes you control and a list of exit rules that is checked before launch.
Marketing automation workflow examples
Flows I draw before I build
A lead flow usually starts at the form. The contact gets a confirmation, a short introduction from the person who will call, and one useful page to read. If they book, the flow stops and the booking reminders take over. If they do not book within three days, a second message offers a different time. If nothing happens after that, the contact is tagged as cold and leaves the active sequence.
A customer flow starts at the visit, not the form. It sends a thank-you, a request for a review once the visit is done, and a reminder for the next visit at the interval the practice sets. Each path has a wait, a condition and an exit, and each exit is written on the map so you can see where a contact leaves.
Each workflow is drawn on one page before it is built, with its entry point, branches and exits. The drawing is the approval copy the owner signs.
Marketing automation suppression rules
Who gets left out on purpose
A suppression rule removes a contact from a message because the message would be wrong for them. Someone who already bought should not receive the offer for the thing they bought. A patient who asked to stop texts should never get one. A contact who replied with a question should be routed to a person, not left running on a timer.
I set suppression rules before the first send and test them with contacts you already know. The handover includes every rule, the trigger it watches and the place where a contact exits. A rule nobody can read is a rule nobody can fix when it breaks.
Suppression rules keep existing customers from receiving a prospecting sequence and keep a contacted lead from getting the same offer twice. Each rule is named and tested against a sample list. Rules are reviewed when a new campaign starts.
Marketing automation platforms for small business
The tools I set up most often
I set up the platform that fits the business. For many owners that is GoHighLevel, which holds the contacts, the pipeline and the messages in one account. For ecommerce brands it is usually Klaviyo, built around the store's own purchase data. For a practice that already runs a working CRM, I build inside that account instead of moving the list.
When the platform you chose is the reason the flows keep failing, I say so. A tool that cannot show a flow's history or export its contacts is a poor home for your marketing, and I will tell you that before I build on top of it.
Platform choice follows the data the business already keeps and the team that will run the system. A platform that the team cannot edit after handover is a poor fit, however strong its demo looks.
Marketing Automation Portfolio
Builds I made, live where you can check them
Website build · Las Vegas
WebVegas: a Las Vegas web design brand and its booking funnel
I designed and built webvegas.io, a Las Vegas web design and SEO brand: the site, a four-step booking form that hands each lead a free design walkthrough, and the brand behind it.
See the live sitePortfolio Examples
More of the work
Website build · Henderson
GIOSTAR: the clinic website, booking and lead tracking
See the live site
Brand mark · Event venue
Desert Inn Oasis: the refined mark and the plan for the new site
Site in build
Brand identity · Pharma
Mili Pharma: the butterfly mark and the lockups
Site in build
Social content system
Quotible: a testimonial-led social series
Content system
Want me to look at your site first?
A free audit, and a same-day reply from Justin, personally.
How marketing automation projects run
Map, build, test, hand over
Every project runs the same six steps, and each one ends with something you can open and read. The map is the contract: if a flow is not on the map, it is not built, and if a path is on the map, it gets a test contact before it goes live. That keeps the scope visible to you from the first week to the handover.
- Step 01
Map the path
I draw every trigger, message, wait and exit on one page, and you sign off on the map before anything is built.
- Step 02
Build the flows
I build each flow in your account with the tags, fields and stop rules named on the map, so the build matches the drawing.
- Step 03
Test before launch
I send test messages to inboxes you control and walk every path with a test contact, including the exits.
- Step 04
Launch with a watch
Flows go live in a stated order. I watch the first week of sends and fix anything that misfires the same day.
- Step 05
Report in plain numbers
A monthly readout names what each flow sent, moved and stopped, using figures that already sit on your own dashboard.
- Step 06
Hand over the account
You get the map, every login and a written list of what your team can edit without calling me.
Marketing Automation Reviews
What clients wrote on Google
- ★★★★★
After going back and forth on whether to bring in outside help, we ended up working with Justin for some AI consulting on how to structure our operations. He laid out a clear plan, didn't overcomplicate it, and we've been running smoother since. Good fit for a service business. He knows Las Vegas and he knows this stuff.
Kristen S. · Google
- ★★★★★
Justin joined our team a few months before opening to replace a marketing agency that wasn’t performing. He stepped up fast. Within weeks he launched a fully redesigned website with new brand guidelines, built and delivered our marketing plan and AI strategy, and helped implement our system architecture so we could open on time. Since then, he’s made several critical enhancements to the site that helped us generate revenue in our first month. His engagement was supposed to end at opening, but he became such an integral part of our leadership team that we kept him on to help evolve our marketing and tech strategy as we grow. He’s easy to work with, pushes back when it matters, and moves easily between strategy, delivery, and operations depending on what’s needed. If you’re looking for a deeply experienced, knowledgeable, and dedicated marketing, AI, or technology consultant, I highly recommend Justin Harris AI Consulting.
Devin R. · Google
- ★★★★★
Justin has been a true Gem to have as part of our company. His professionalism, immediate attention to branding and extensive details in marketing has made so much improvement on our business. We are forever grateful to have such and amazing marketing asset and cannot thank you enough Justin!
Desi W. · Google
- ★★★★
Justin Harris was very helpful in resolving some issues we had with our Webflow website.
Kristy F. · Google
- ★★★★★
I had the pleasure of working alongside Justin and consistently saw firsthand the level of dedication and professionalism he brings to his work. He was always the first one in the office, setting the tone with his strong work ethic and commitment to excellence. What stood out most was how deeply he cared about every client. He approached each project with thoughtfulness, expertise, and a genuine drive to deliver meaningful results. He combines sharp technical knowledge with a practical, solutions-oriented mindset, which makes him especially effective in the AI space. Any organization looking for thoughtful, reliable, and highly skilled AI consulting support would be in great hands working with him!
Jenevine Y. · Google
- ★★★★★
Hired him to manage our AI systems and it's been pretty smooth. He knew what needed to be done and got it handled without a lot of back and forth. Good experience for our service business.
BC G. · Google
- ★★★★★
I follow Justin on social media and read about his work and his contributions to the AI industry. He really knows how to use the technology in creating a system that allows you to make your business work more efficiently and effectively.
Ana J. · Google
- ★★★★★
Justin was the person I would go to for advice about AI automation for my workload. He knew the subject well and didn't overcomplicate it. For anyone in Las Vegas running a service business and wondering if AI systems are worth looking into, talking to him first is a great move!
Yaneliz M. · Google
- ★★★★★
Working with Justin is always a pleasure. He is professional, trustworthy, and consistently delivers outstanding results. As a longtime Las Vegas local, he has an exceptional knowledge of the territory and truly understands the market. I highly recommend his services to anyone who is serious about growing their business!
k C. · Google
- ★★★★★
From what I've seen, Justin knows the AI automation space better than most people I've come across in Las Vegas. He's the kind of person who actually understands the technical side and can explain it without making you feel lost. Good guy, good reputation.
Afaryn F. · Google
- ★★★★★
I've Known Justin for a while now and he really knows his stuff when it comes to AI consulting. If people in Las Vegas were to ask me for recommendations in this space, he's the best guy for the job, hands down.
Mickey S. · Google
- ★★★★★
After going back and forth on whether to bring in outside help, we reached out to Justin for some AI consulting advice on where our service business could actually use automation. He was straightforward about what made sense and what didn't. Ended up being a useful conversation. Las Vegas has no shortage of people claiming to be experts, and he's one of the few who could back it up.
Vincent M. · Google
- ★★★★★
Known Justin for a few years now and the guy actually knows his stuff when it comes to AI automation. Friends in the Las Vegas service business space keep asking me who to call and I always point them his way.
Chris M. · Google
- ★★★★★
Justin is one of those guys who actually knows what he's talking about and doesn't cut any corners. Will definitely be working with him again.
David S. · Google
- ★★★★★
Justin knows what he's doing highly recommend using his service he will treat you right and give you tremendous value !👍
Gregory J. · Google
- ★★★★★
Known Justin for a many years and the guy actually knows what he's talking about when it comes to AI and automation. Not the type to just throw buzzwords around. Based in Las Vegas and well connected in the space. …
cindy D. · Google
- ★★★★★
Known Justin for a few years now. Guy knows the AI space better than most people I've come across, especially here in Las Vegas where there's no shortage of people claiming to be experts. He actually understands how AI automation works at a practical level, not just the theory. The kind of person who gives you a straight answer with kindness and patience
Katelyn H. · Google
- ★★★★★
Knew Justin before he started building AI systems for businesses, and watching what he's put together is genuinely impressive. He built out an AI automation setup for my website in Las Vegas and it changed how we handle leads completely. The guy actually runs this stuff himself, so he knows what works.
Justin E. · Google
Marketing automation testing before launch
Every path gets a test contact
A test contact walks each path the way a real customer would. I check that the first message lands, that each wait is the length on the map, that a booking stops the sequence and that a stop request removes the contact from every list it belongs to. Anything that does not match the map is fixed before launch, not after.
I also check each message on a phone. Subject lines cut off on small screens, links break, and an empty merge field sends the word there where a first name should be. Those errors are small, but the person who receives them reads them as careless.
Each automation is tested with internal records before a single live contact enters it. The test list covers the entry, every branch and every exit, with the expected result written beside each one.
Marketing automation agency cost
What moves the scope
I quote a fixed price for a written scope after I have looked at your current account and your contact list. I do not print a number before that look, because two accounts with the same goal can need very different work.
- How many distinct paths the flow map needs
- Whether the account already holds clean contacts and tags
- How many platforms the flows must connect
- Whether new message copy must be written or existing copy reused
- How much of the account your team will run afterward
Marketing automation reporting you can check
A readout in plain numbers
| Typical agency report | My monthly readout | |
|---|---|---|
| What it shows | Sends and opens for the month | What each flow moved, stopped and sent |
| Where the numbers live | A PDF you cannot check against anything | Your own account, with each figure on a named screen |
| What a weak flow gets | A vague note and no date | A named fix, a date, and the result after it |
| Who can read it | The person who sold the report | You, your bookkeeper or your next hire |
Marketing automation for professional services
Practices that book consultations
Law firms, accountants, dental offices and med spas run on consultations. The first contact is a form or a phone call, and the lead goes cold if the answer takes a day. A flow built for that kind of practice confirms the request, sends the intake forms and routes anyone with an urgent question to a person the same day.
Their rules are tighter than a retail store's. A practice cannot send a reminder that reveals a diagnosis, and a firm cannot send a promotion that reads like legal advice. Compliance in those fields is the owner's counsel's call. I build what the counsel approves and mark each message that needs a second read.
For professional firms, automation focuses on consultation requests and the reminders that follow them. The messages are written in the firm's own voice, with the firm's own service names.
Marketing automation case study Las Vegas
The systems I run on my own company
My own company runs on automation, and I show those systems rather than describe them. The marketing system case study covers the website, ads, follow-up, content and reporting I run myself, with a machine doing the volume and every action filed where you can open it.
The specialist autopilots case study covers four named specialists for SEO, ads, social and email, each on a published schedule. Each one has to correct something it finds, and I sign off on anything your customers see. Both are systems I built for my own work. They are not client results, and I do not claim a result for a client that the case files do not show.
Case studies in this set describe the problem, the workflow built and the measure the owner tracks. They do not promise a result the next client will receive.
When marketing automation is the wrong fix
Signs the list is not ready
Automation multiplies whatever is already there. With no list, no offer and no follow-up plan, a flow will send a welcome message to nobody. With a list that has never been cleaned, it will send to people who left years ago. In either case the first project is a cleanup and a plan, and I say so before I quote a build.
Automation also does not fix a weak offer. If people stop short of booking because of the price, the page or the reputation, a sequence repeats the problem more often. I would rather name that on the first call than sell flows that will not help.
Can marketing automation guarantee revenue
What I will not promise
No agency can guarantee a sales number from automation, and I will not promise one. A flow can be built correctly, tested and watched, and still sit behind a weak offer. What I commit to in writing is the map, the tests, the exits, the readout and the fix list that follows from it.
You will know from the readout whether a flow is working, in your own numbers. If a flow is not working, the readout names the change I propose and the date I will make it.
Related automation services
The platforms and channels I connect
Marketing automation agency questions
Questions buyers ask before they hire
Marketing Automation Las Vegas NV
Every part of the Valley, by ZIP code
Las Vegas
89030 · 89101 · 89102 · 89104 · 89106 · 89107 · 89108 · 89109 · 89110 · 89117 · 89124 · 89128 · 89129 · 89130 · 89131 · 89134 · 89138 · 89143 · 89144 · 89145 · 89146 · 89149 · 89166
Henderson
89002 · 89005 · 89011 · 89012 · 89014 · 89015 · 89044 · 89052 · 89054 · 89074 · 89120 · 89122 · 89123 · 89183
North Las Vegas
89030 · 89031 · 89032 · 89081 · 89084 · 89085 · 89086 · 89101 · 89115 · 89130
Summerlin
89128 · 89134 · 89135 · 89138 · 89144 · 89145 · 89148 · 89161
Spring Valley
89102 · 89103 · 89113 · 89117 · 89118 · 89146 · 89147 · 89148 · 89178
Paradise
89074 · 89102 · 89103 · 89109 · 89118 · 89119 · 89120 · 89121 · 89123 · 89158 · 89169 · 89183
Enterprise
89113 · 89118 · 89119 · 89123 · 89139 · 89141 · 89148 · 89178 · 89179 · 89183
Sunrise Manor
89104 · 89110 · 89115 · 89121 · 89122 · 89142 · 89156
Boulder City
89005 · 89044
How Automation Handles Lost Leads
Lost leads get a second path
A lead that goes quiet is not always lost. Automation can move it into a short re-engagement path with one useful message per week, a clear exit and a stop rule. The sales team sees each move in the record, so no one follows up twice by accident.
The re-engagement path is reviewed after thirty days. Leads that answer move back to sales with the reason noted, and leads that do not are moved to a quiet list rather than deleted, so the record of the decision stays intact.
Proof, not promises
Case studies I can show you
The AI Marketing System I Run My Own Business On
A done-for-you AI marketing system in Las Vegas: a multi-agent workforce that runs your web, ads, follow-up, content, and reporting. You approve, it executes.
Read the case studyNurseForward: A Full Agency's Output on One Approval Chain
A full paid-acquisition funnel on one approval chain: landing page, ad strategy, creative, and graphics. NurseForward's top ad hit a 7.56% CTR at $0.31 CPC.
Read the case studyThe Content Waterfall: A 13-Step Approval Chain Where High-Confidence Content Auto-Publishes
An AI content system that runs a 13-step approval chain: high-confidence pieces auto-publish, the rest route to one human gate. The same engine I run on my own brand.
Read the case studyDigital Marketing Services
The rest of what I run
Hire a marketing automation team
A flow map before any build
Send me the flows you already run, and I will tell you which to keep, which to fix and what the first map should cover.