Skip to content

Conversion Rate Optimization Las Vegas

Find where visits leave

Conversion rate optimization Las Vegas owners can check starts with where visitors stop, not with a new design. I trace each visit to the page it reached and the form it did or did not send.

★★★★★ 5-star rated on Google · 14 years · 300+ Las Vegas businesses

Conversion Rate Optimization Las Vegas: GIOSTAR services page on a laptop, a website I built and still run for a Henderson clinic

Trusted By

UFC
Caesars
Churchill Downs
Neighborly
Supercuts
City of Las Vegas
SDMI
Switch
Silverton
Panda Express
TAO
Ellie Mental Health
Dollar Loan Center
.Vegas Domains
HFC
Lithion Battery

Conversion Rate Optimization Services

What a conversion review finds

A conversion review asks one question of a site: where does a visitor who wanted to contact the business stop. The answer is almost never the design alone. It is a form that sends to the wrong inbox, a phone number that is hard to tap on a phone, a booking step that asks for too much, or a service page that never says what happens after the call.

Each finding is tied to a page, a step and a measurement, so the owner can check it. A finding with no page or no step is an opinion, and I do not put opinions in the scope.

An owner at work in a modern office

Conversion Optimization Agency

Why traffic does not convert

Most owners who call me already have visitors. The site gets searches, referrals and profile clicks. The visits arrive, and nobody can say where they leave. A new homepage is a guess about the cause, and a guess can cost the business the pages that were already working.

The fear is unauditable spend: a redesign or a retainer that produced a launch and a report, but no way to show which visits became calls. The fix is to trace the path first, then change one step at a time and record what happened.

GIOSTAR brand hub, a system I built

Best Conversion Rate Optimization Agencies

How the options compare

Owners comparing conversion options usually see three routes: a redesign agency that rebuilds the site and reports a launch, a testing tool that runs changes it did not diagnose, and a designer who traces the path, changes it and logs each step. Each can help. They differ in whether the cause is found before the change, and whether the owner can read the result.

A business owner reviewing work on a phone

Conversion Rate Optimization Cost

What moves the price

I quote a fixed price for a written scope, so the number you agree to is the number you pay. The scope depends on a few things.

GIOSTAR homepage, a website I built
  • How many pages and steps the path has, from search to contact
  • Whether the site is a brochure, a store or a booking funnel
  • How many tests the owner wants logged in the first months
  • Whether tracking is already set up or has to be built
  • Whether a redesign is in scope or the work stays on the current site

Funnel Teardown

Where visits leave the site

The teardown walks the path a real visitor would take on a phone, then on a laptop. Each step is noted with what the visitor saw, what they could do next and where the path stopped. The table shows the change I make to the path, from the version that loses visitors to the version that can be traced.
StepLeaky path (before)Traced path (after)
First visitSource unknownSource recorded on the landing page
ReadingNo record of which pages were readPages read recorded for each visit
ContactForm sends, and nobody checks it landsEach form tested and its delivery recorded
Follow-upCalls and forms not matched to a sourceEach inquiry tied to the page that brought it
BookingBooking tool separate and unlinkedBooking tool linked back to the source

Analytics and Tracking Setup

What gets tracked and why

Tracking is set up so that a form, a tap on the phone number and a booking each count as one event with a clear name. Events are only counted when they happen, and personal details are not sent into the analytics tool. If the owner wants a call tracking number, it is added as its own line in the scope, with the phone records kept by the owner.

A storefront street in the Valley

Conversion Rate Optimization Company

What to ask a conversion company

Ask what the company found before it changed anything, which step it changed first, what the test log says and who holds the analytics account. A company that cannot show the log in writing is asking you to trust a launch. The same questions work when you talk to me, and I answer them in the written scope.

Ask also how the company handles a test that shows no difference. A good log records that result plainly and says what it changed the next month, so no test is quietly dropped.

WebVegas homepage, a website I built

Test Log

How each test is run and logged

A test is one change with one reason, on one page, for a set period. Before it starts, the test is written down. When it ends, the result is written next to the first entry, including a result that shows no change. The log is the record you keep.

The log is kept in a document the owner can open, so the record outlives the engagement.

An owner at work in a modern office
  • The page and the step that was changed
  • The reason for the change, written before it starts
  • The start and end dates of the test
  • The measurement used and where it came from
  • The result, including a result that shows no difference
  • The decision made, and who made it

Ecommerce Conversion Rate Optimization

Stores and booking funnels

A store or a booking funnel has more steps than a brochure site, so more places for a visitor to stop. The cart, the checkout, the booking calendar and the confirmation email each get a trace. I check the mobile path first, because most of these visits are on a phone, and I check that every confirmation reaches the owner's inbox.

I do not run payment processing, and I do not handle card data. Those stay with the platform and the owner's processor, and the scope names who holds each login.

GIOSTAR brand hub, a system I built

Redesign or Test First

Which fix comes first

A site with a broken form, a missing phone number or a booking step that cannot be finished needs a repair before any test. A site that works but converts few visits needs the path traced and one step changed at a time. A full redesign comes last, if the teardown shows that the site cannot carry the change.

A business owner reviewing work on a phone

Who Holds the Tracking and Data

Who holds the analytics account

The analytics account, the tag manager, the form tool and the booking tool should be in the owner's name, with the admin logins held by the owner. I set them up that way and write down where each one lives. If an account was opened by a former agency, the first step is moving it into your name before any test runs.

GIOSTAR homepage, a website I built

Mobile Path Checks

The phone path comes first

Most of the visits a local business gets come from a phone, often in a parking lot or between appointments. A path that works on a laptop can still fail on a phone: a button sits under the keyboard, a map link opens the wrong app, or a form asks for a field the thumb cannot reach easily.

Each check runs the path at phone width and on a slower connection, then notes every tap that did not do what the visitor expected. Those notes go into the log as their own entries, so the owner can see the mobile problems separately from the desktop ones.

A storefront street in the Valley

Form Delivery and Follow-Up

Did the inquiry reach a person

A form that sends a message is not the same as a form that reaches the person who will call back. Each form is submitted from a phone and a laptop, and the test confirms the message arrives in the right inbox, the right CRM record or the right booking calendar. The confirmation the visitor sees is checked as well, because a confusing thank-you page makes people send the form again or give up.

Follow-up is part of the path too. If a lead waits two days for a reply, the visit was wasted even though the form worked. The scope names who answers each inquiry and how quickly the team expects to, and the log records any inquiry that waited too long.

WebVegas homepage, a website I built

Where Visitors Usually Stop

The common places a path breaks

Four places account for most of the lost visits I see on local business sites. The first is a homepage that does not say what the business does or where it works. The second is a service page with no process and no next step. The third is a contact page that asks for too much before it offers a phone number. The fourth is a booking step that ends on a page with no confirmation.

None of those needs a new design to fix. Each one has a specific change that can be made, tested and logged, and the teardown lists them in the order the visit reaches them. A visitor who cannot tell whether to stay will not wait for the next page to explain it.

An owner at work in a modern office

Monthly Conversion Readout

What the monthly readout shows

The readout is short. It lists the tests that ran, the result of each, the fixes made to broken steps and the steps still waiting for a decision. It names the source of each number and the date it was pulled, so a figure can be checked against the analytics account the owner holds.

A flat month is reported as a flat month. If a test shows no difference, the log says so, and the next test is chosen from what the teardown still shows as broken.

Each readout also states what the next month will test, so the owner can see the plan before the month starts.

GIOSTAR brand hub, a system I built

Conversion Work Portfolio

Work I built and still run

Every build below is real and every link goes to the live work. GIOSTAR is a clinic website in Henderson where a website lead is tracked from the form to a booked consult. WebVegas is a full site I designed and built, with a booking form that hands each lead a walkthrough. The other three are brand and content work, and each card says which.
GIOSTAR services page at giostarwellness.com, a website I built for a Henderson clinic

Website build · Henderson

GIOSTAR: the clinic website, booking and lead tracking

I built and run giostarwellness.com for a regenerative medicine and wellness clinic in Henderson: every service page, online booking, financing and a blog. A website lead is tracked end to end, from the form to a booked consult to an active patient, with no manual steps. I also built its live brand hub, so every page, post and print piece pulls the same colours, type and rules.

See the live site

Portfolio Examples

More of the work

The rest of the range, with what each one was and a link wherever the work is live.
WebVegas homepage at webvegas.io with its four-step booking form

Website build · Las Vegas

WebVegas: a Las Vegas web design brand and its booking funnel

See the live site

Desert Inn Oasis logo lockup with a palm and serif lettering

Brand mark · Event venue

Desert Inn Oasis: the refined mark and the plan for the new site

Site in build

Mili Pharma horizontal logo lockup with the butterfly mark

Brand identity · Pharma

Mili Pharma: the butterfly mark and the lockups

Site in build

Three Quotible social posts built from customer testimonials

Social content system

Quotible: a testimonial-led social series

Content system

Conversion Work Client Reviews

What clients wrote on Google

Every written review on my Google Business Profile, word for word, including the one that gave four stars. Nothing is picked or paraphrased. Devin R. wrote that I "launched a fully redesigned website with new brand guidelines," and a launch like that only holds when the forms and the calls are checked. Also rated five stars by Cyndee M., Angela M., Dan H.. Read them on Google
  • ★★★★★
    After going back and forth on whether to bring in outside help, we ended up working with Justin for some AI consulting on how to structure our operations. He laid out a clear plan, didn't overcomplicate it, and we've been running smoother since. Good fit for a service business. He knows Las Vegas and he knows this stuff.

    Kristen S. · Google

  • ★★★★★
    Justin joined our team a few months before opening to replace a marketing agency that wasn’t performing. He stepped up fast. Within weeks he launched a fully redesigned website with new brand guidelines, built and delivered our marketing plan and AI strategy, and helped implement our system architecture so we could open on time. Since then, he’s made several critical enhancements to the site that helped us generate revenue in our first month. His engagement was supposed to end at opening, but he became such an integral part of our leadership team that we kept him on to help evolve our marketing and tech strategy as we grow. He’s easy to work with, pushes back when it matters, and moves easily between strategy, delivery, and operations depending on what’s needed. If you’re looking for a deeply experienced, knowledgeable, and dedicated marketing, AI, or technology consultant, I highly recommend Justin Harris AI Consulting.

    Devin R. · Google

  • ★★★★★
    Justin has been a true Gem to have as part of our company. His professionalism, immediate attention to branding and extensive details in marketing has made so much improvement on our business. We are forever grateful to have such and amazing marketing asset and cannot thank you enough Justin!

    Desi W. · Google

  • ★★★★
    Justin Harris was very helpful in resolving some issues we had with our Webflow website.

    Kristy F. · Google

  • ★★★★★
    I had the pleasure of working alongside Justin and consistently saw firsthand the level of dedication and professionalism he brings to his work. He was always the first one in the office, setting the tone with his strong work ethic and commitment to excellence. What stood out most was how deeply he cared about every client. He approached each project with thoughtfulness, expertise, and a genuine drive to deliver meaningful results. He combines sharp technical knowledge with a practical, solutions-oriented mindset, which makes him especially effective in the AI space. Any organization looking for thoughtful, reliable, and highly skilled AI consulting support would be in great hands working with him!

    Jenevine Y. · Google

  • ★★★★★
    Hired him to manage our AI systems and it's been pretty smooth. He knew what needed to be done and got it handled without a lot of back and forth. Good experience for our service business.

    BC G. · Google

  • ★★★★★
    I follow Justin on social media and read about his work and his contributions to the AI industry. He really knows how to use the technology in creating a system that allows you to make your business work more efficiently and effectively.

    Ana J. · Google

  • ★★★★★
    Justin was the person I would go to for advice about AI automation for my workload. He knew the subject well and didn't overcomplicate it. For anyone in Las Vegas running a service business and wondering if AI systems are worth looking into, talking to him first is a great move!

    Yaneliz M. · Google

  • ★★★★★
    Working with Justin is always a pleasure. He is professional, trustworthy, and consistently delivers outstanding results. As a longtime Las Vegas local, he has an exceptional knowledge of the territory and truly understands the market. I highly recommend his services to anyone who is serious about growing their business!

    k C. · Google

  • ★★★★★
    From what I've seen, Justin knows the AI automation space better than most people I've come across in Las Vegas. He's the kind of person who actually understands the technical side and can explain it without making you feel lost. Good guy, good reputation.

    Afaryn F. · Google

  • ★★★★★
    I've Known Justin for a while now and he really knows his stuff when it comes to AI consulting. If people in Las Vegas were to ask me for recommendations in this space, he's the best guy for the job, hands down.

    Mickey S. · Google

  • ★★★★★
    After going back and forth on whether to bring in outside help, we reached out to Justin for some AI consulting advice on where our service business could actually use automation. He was straightforward about what made sense and what didn't. Ended up being a useful conversation. Las Vegas has no shortage of people claiming to be experts, and he's one of the few who could back it up.

    Vincent M. · Google

  • ★★★★★
    Known Justin for a few years now and the guy actually knows his stuff when it comes to AI automation. Friends in the Las Vegas service business space keep asking me who to call and I always point them his way.

    Chris M. · Google

  • ★★★★★
    Justin is one of those guys who actually knows what he's talking about and doesn't cut any corners. Will definitely be working with him again.

    David S. · Google

  • ★★★★★
    Justin knows what he's doing highly recommend using his service he will treat you right and give you tremendous value !👍

    Gregory J. · Google

  • ★★★★★
    Known Justin for a many years and the guy actually knows what he's talking about when it comes to AI and automation. Not the type to just throw buzzwords around. Based in Las Vegas and well connected in the space. …

    cindy D. · Google

  • ★★★★★
    Known Justin for a few years now. Guy knows the AI space better than most people I've come across, especially here in Las Vegas where there's no shortage of people claiming to be experts. He actually understands how AI automation works at a practical level, not just the theory. The kind of person who gives you a straight answer with kindness and patience

    Katelyn H. · Google

  • ★★★★★
    Knew Justin before he started building AI systems for businesses, and watching what he's put together is genuinely impressive. He built out an AI automation setup for my website in Las Vegas and it changed how we handle leads completely. The guy actually runs this stuff himself, so he knows what works.

    Justin E. · Google

Conversion Rate Optimization Steps

How a conversion review starts

  1. Step 01

    Trace the path

    I walk the visit from search or link to contact on a phone and a laptop, and note each stop.

  2. Step 02

    Fix what is broken

    Forms, phone links and booking steps that fail are repaired first and logged.

  3. Step 03

    Change one step

    One change, one reason, one page, written into the test log before it goes live.

  4. Step 04

    Read the result

    The result goes into the log with its date, its source and the decision that followed.

Conversion Rate Optimization Questions

Questions owners ask before they hire me

Straight answers to what owners ask me before they hire me. If yours is not here, ask it on a call.

Hire Conversion Rate Optimization Help

A free look at the path first

Send me your web address and I will reply with the first step I would trace and the first form I would test, whether you hire me or not.