Chief AI Officer
AI work with one owner
Chief AI officer work gives a business one owner for every AI use, without a full-time executive hire. I keep the register, set the rules and report the results to the owner each month.
★★★★★ 5-star rated on Google · 14 years · 300+ Las Vegas businesses
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What a Chief AI Officer Does
The owner of every AI use
A chief AI officer is accountable for how a company uses AI: which uses it approves, what data each one touches, who checks the results and what happens when a tool fails. The title only helps if the seat holds real decisions behind it.
A small business rarely needs the title. It does need the decisions, held by someone with the time to make them. That is the seat I offer, part time, with the decisions written down and reported to the owner.
Fractional Chief AI Officer Services
The AI work I take on
These are the parts of the seat that come up most often. The scope names which ones apply and how many days a month each one needs.
AI portfolio register
One list of every AI tool and workflow in use, with an owner, the data it touches and the result it must show.
Use-case selection
A ranked choice of the next AI uses worth doing, with the cost to run each one and the check that will show it worked.
Tool and vendor review
Each AI vendor compared on data handling, exit terms and the staff time it needs, with the reasons in writing.
Data and access rules
A short written standard for what data may go into which tool, who can use it and how it is removed.
Staff training on the tools
Training tied to a named use case, so each person learns the tool for the job they do.
Results reporting
A monthly readout that reads each AI use against its target, with stopped uses listed beside the working ones.
Why AI Work Ends Up Scattered
AI spread across staff
Each person in the office adopts a tool that saves them an hour. Within a year the business runs on a dozen subscriptions, two of them hold customer records, and nobody can say which staff member set up which workflow.
The owner then asks a simple question, what is AI doing for the business, and gets five answers that disagree. The work was never bad. It was never owned, so it could not be checked.
AI Portfolio Register Sample
Every AI use in one list
| AI use | Owner | Data it touches | Result to report | Review date |
|---|---|---|---|---|
| Draft replies to new leads | Office manager | Contact details, stated need | Reply time per lead | 30 days after launch |
| Transcribe and summarize calls | Operations lead | Call audio and notes | Hours saved per week, errors found | 60 days after launch |
| Draft social captions | Marketing lead | Published posts only | Posts approved without rewrite | Quarterly |
| Internal document search | Owner | Staff documents, no customer data | Searches that found the answer | Quarterly |
Ownership and Decision Rights
Who approves an AI change
Every AI use has four decisions that need a named person: whether it starts, whether it changes, what data it may touch and whether it stops. The owner keeps the last word on each. The register shows who holds the other three.
- Approving a new AI use before any staff member starts it
- Changing the data a tool may read or write
- Stopping a use that is failing or no longer checked
- Spending on a new seat, plan or vendor contract
AI Strategy for Service Businesses
A strategy built from the register
A strategy written before anyone knows what AI is already doing tends to describe the wish list. I start with the register, then write the strategy from what it shows. The first strategy is short: the three uses worth keeping, the two worth stopping and the one worth testing next.
A Las Vegas service owner put the practical side plainly in a Google review: 'He actually understands how AI automation works at a practical level, not just the theory.' Katelyn H. wrote that, and it describes how I try to work.
AI Governance for Small Business
Rules before the tools spread
Governance for a small business is a short written standard, not a binder. It says which data may enter which tool, how customers are told when an AI tool is used in their service, who reviews output before it goes out and where records are kept.
I set the standard and keep it current. Whether the standard meets the law for a regulated practice is your counsel's call, and I will bring those questions to them rather than answer them.
Chief AI Officer Cadence
The monthly AI review
The seat runs on a steady rhythm so new AI requests do not arrive by surprise. Each step writes its output into the register.
- Step 01
Weekly AI intake
A short list of new requests from staff, each sorted into approve, test, defer or decline with a reason.
- Step 02
Quarterly register review
Every use is read against its result, and any use without a current owner or check is stopped or reassigned.
- Step 03
Monthly results readout
A written report for the owner on what each AI use produced, what it cost to run and what changes next.
Recent AI Work for Service Businesses
What I have actually built
I have set up AI systems for Las Vegas service businesses, and the clearest documented case is GIOSTAR. Devin R., who runs the clinic, wrote that I built and delivered its marketing plan and AI strategy.
Clients describe the same habit from another angle. Mickey S. wrote that I really know my stuff when it comes to AI consulting. GIOSTAR is a single clinic, not a register of enterprise AI programs, and I do not claim the second from it.
AI Leadership Portfolio
Builds I can show, and what each was
Website build · Henderson
GIOSTAR: the clinic website, booking and lead tracking
I built and run giostarwellness.com for a regenerative medicine and wellness clinic in Henderson: every service page, online booking, financing and a blog. A website lead is tracked end to end, from the form to a booked consult to an active patient, with no manual steps. I also built its live brand hub, so every page, post and print piece pulls the same colours, type and rules.
See the live sitePortfolio Examples
More of the work
Website build · Las Vegas
WebVegas: a Las Vegas web design brand and its booking funnel
See the live site
Brand mark · Event venue
Desert Inn Oasis: the refined mark and the plan for the new site
Site in build
Brand identity · Pharma
Mili Pharma: the butterfly mark and the lockups
Site in build
Social content system
Quotible: a testimonial-led social series
Content system
Want me to look at your site first?
A free audit, and a same-day reply from Justin, personally.
AI Consulting Reviews
What clients say, quoted as written
- ★★★★★
After going back and forth on whether to bring in outside help, we ended up working with Justin for some AI consulting on how to structure our operations. He laid out a clear plan, didn't overcomplicate it, and we've been running smoother since. Good fit for a service business. He knows Las Vegas and he knows this stuff.
Kristen S. · Google
- ★★★★★
Justin joined our team a few months before opening to replace a marketing agency that wasn’t performing. He stepped up fast. Within weeks he launched a fully redesigned website with new brand guidelines, built and delivered our marketing plan and AI strategy, and helped implement our system architecture so we could open on time. Since then, he’s made several critical enhancements to the site that helped us generate revenue in our first month. His engagement was supposed to end at opening, but he became such an integral part of our leadership team that we kept him on to help evolve our marketing and tech strategy as we grow. He’s easy to work with, pushes back when it matters, and moves easily between strategy, delivery, and operations depending on what’s needed. If you’re looking for a deeply experienced, knowledgeable, and dedicated marketing, AI, or technology consultant, I highly recommend Justin Harris AI Consulting.
Devin R. · Google
- ★★★★★
Justin has been a true Gem to have as part of our company. His professionalism, immediate attention to branding and extensive details in marketing has made so much improvement on our business. We are forever grateful to have such and amazing marketing asset and cannot thank you enough Justin!
Desi W. · Google
- ★★★★
Justin Harris was very helpful in resolving some issues we had with our Webflow website.
Kristy F. · Google
- ★★★★★
I had the pleasure of working alongside Justin and consistently saw firsthand the level of dedication and professionalism he brings to his work. He was always the first one in the office, setting the tone with his strong work ethic and commitment to excellence. What stood out most was how deeply he cared about every client. He approached each project with thoughtfulness, expertise, and a genuine drive to deliver meaningful results. He combines sharp technical knowledge with a practical, solutions-oriented mindset, which makes him especially effective in the AI space. Any organization looking for thoughtful, reliable, and highly skilled AI consulting support would be in great hands working with him!
Jenevine Y. · Google
- ★★★★★
Hired him to manage our AI systems and it's been pretty smooth. He knew what needed to be done and got it handled without a lot of back and forth. Good experience for our service business.
BC G. · Google
- ★★★★★
I follow Justin on social media and read about his work and his contributions to the AI industry. He really knows how to use the technology in creating a system that allows you to make your business work more efficiently and effectively.
Ana J. · Google
- ★★★★★
Justin was the person I would go to for advice about AI automation for my workload. He knew the subject well and didn't overcomplicate it. For anyone in Las Vegas running a service business and wondering if AI systems are worth looking into, talking to him first is a great move!
Yaneliz M. · Google
- ★★★★★
Working with Justin is always a pleasure. He is professional, trustworthy, and consistently delivers outstanding results. As a longtime Las Vegas local, he has an exceptional knowledge of the territory and truly understands the market. I highly recommend his services to anyone who is serious about growing their business!
k C. · Google
- ★★★★★
From what I've seen, Justin knows the AI automation space better than most people I've come across in Las Vegas. He's the kind of person who actually understands the technical side and can explain it without making you feel lost. Good guy, good reputation.
Afaryn F. · Google
- ★★★★★
I've Known Justin for a while now and he really knows his stuff when it comes to AI consulting. If people in Las Vegas were to ask me for recommendations in this space, he's the best guy for the job, hands down.
Mickey S. · Google
- ★★★★★
After going back and forth on whether to bring in outside help, we reached out to Justin for some AI consulting advice on where our service business could actually use automation. He was straightforward about what made sense and what didn't. Ended up being a useful conversation. Las Vegas has no shortage of people claiming to be experts, and he's one of the few who could back it up.
Vincent M. · Google
- ★★★★★
Known Justin for a few years now and the guy actually knows his stuff when it comes to AI automation. Friends in the Las Vegas service business space keep asking me who to call and I always point them his way.
Chris M. · Google
- ★★★★★
Justin is one of those guys who actually knows what he's talking about and doesn't cut any corners. Will definitely be working with him again.
David S. · Google
- ★★★★★
Justin knows what he's doing highly recommend using his service he will treat you right and give you tremendous value !👍
Gregory J. · Google
- ★★★★★
Known Justin for a many years and the guy actually knows what he's talking about when it comes to AI and automation. Not the type to just throw buzzwords around. Based in Las Vegas and well connected in the space. …
cindy D. · Google
- ★★★★★
Known Justin for a few years now. Guy knows the AI space better than most people I've come across, especially here in Las Vegas where there's no shortage of people claiming to be experts. He actually understands how AI automation works at a practical level, not just the theory. The kind of person who gives you a straight answer with kindness and patience
Katelyn H. · Google
- ★★★★★
Knew Justin before he started building AI systems for businesses, and watching what he's put together is genuinely impressive. He built out an AI automation setup for my website in Las Vegas and it changed how we handle leads completely. The guy actually runs this stuff himself, so he knows what works.
Justin E. · Google
When a Chief AI Officer Seat Is Wrong
When to hire full time
A part-time seat is the wrong choice when AI runs every day across customer work and needs a full-time owner in the building. It is also wrong when the company already has an AI lead who simply lacks the time, because the answer then is a shorter scope for that person, not a second owner.
I say so on the first call. The clean handoff, when a seat ends, is the register itself: every use, its owner, its data and its last result, written down for whoever comes next.
Chief AI Officer Scope and Cost
What sets the seat's days
I quote a fixed price for a written scope. The number of AI uses in the register and the days a month the seat needs are the two largest drivers, so the scope is the quote.
- How many AI uses exist already and how many need a check
- How many staff use AI tools and need training
- How many vendors and data sources the register covers
- Whether the monthly readout goes to an owner, a board or a lender
Other Senior Seats
Seats beside this one
Chief AI Officer Las Vegas NV
Where I meet owners, by ZIP code
Las Vegas
89030 · 89101 · 89102 · 89104 · 89106 · 89107 · 89108 · 89109 · 89110 · 89117 · 89124 · 89128 · 89129 · 89130 · 89131 · 89134 · 89138 · 89143 · 89144 · 89145 · 89146 · 89149 · 89166
Henderson
89002 · 89005 · 89011 · 89012 · 89014 · 89015 · 89044 · 89052 · 89054 · 89074 · 89120 · 89122 · 89123 · 89183
North Las Vegas
89030 · 89031 · 89032 · 89081 · 89084 · 89085 · 89086 · 89101 · 89115 · 89130
Summerlin
89128 · 89134 · 89135 · 89138 · 89144 · 89145 · 89148 · 89161
Spring Valley
89102 · 89103 · 89113 · 89117 · 89118 · 89146 · 89147 · 89148 · 89178
Paradise
89074 · 89102 · 89103 · 89109 · 89118 · 89119 · 89120 · 89121 · 89123 · 89158 · 89169 · 89183
Enterprise
89113 · 89118 · 89119 · 89123 · 89139 · 89141 · 89148 · 89178 · 89179 · 89183
Sunrise Manor
89104 · 89110 · 89115 · 89121 · 89122 · 89142 · 89156
Boulder City
89005 · 89044
Chief AI Officer Questions
What owners ask about the seat
Proof, not promises
Case studies I can show you
NurseForward: A Full Agency's Output on One Approval Chain
A full paid-acquisition funnel on one approval chain: landing page, ad strategy, creative, and graphics. NurseForward's top ad hit a 7.56% CTR at $0.31 CPC.
Read the case study14 Years Building Brands for UFC, Caesars, the City of Las Vegas, and Supercuts
A Las Vegas marketing expert with 14 years building brands for UFC, Caesars Entertainment, the City of Las Vegas, and Supercuts. The track record behind the AI system.
Read the case studyValhalla: The AI Client Portal and Operating System That Runs My Agency
Valhalla is my AI client portal and operating system: one ledger where every task, project, and deliverable is recorded and clients can watch the work happen.
Read the case studyFractional and Consulting
The other senior seats
Scope an AI Ownership Seat
Start with the AI already in use
Send me the list of AI tools your staff already use, and I will reply with the register I would start from and the seat I would fill.